Careers

Jefferson County Health Center is an 8-time Top Workplace

We are recognized by the Des Moines Register as a 2022 Top Workplace, and have previously received this award in 2021, 2019, 2017, 2016, 2015, 2014, and 2013. Our long-term commitment to creating a positive culture means our staff is highly engaged and create better outcomes for our patients. Want to learn more about what it's like to work at Jefferson County Health Center? Click the link below to see a list of open positions!          

Current Positions

Click here to view our current openings and to apply to Jefferson County Health Center.

Please email Noah Eklund if you have any questions in regards to employment at JCHC.

Provider Recruitment & Non Provider Opportunities

Click herefor information about Jefferson County Health Center's growing market and instructions on how to apply for and view our Physician Opportunities.

Jefferson County Health Center is an Equal Opportunity Employer

It is the policy of the facility to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status or disability.

Employee Benefits

NOTE: Some benefits listed may only be available to eligible employees in certain employment classifications.

• Competitive Wages Including Shift Differential Pay
• Health and Dental Insurance
• Health & Dependent Flexible Spending Reimbursement
• AFLAC
• Short & Long-Term Disability
• In-House Health Benefits & Discounts
• PTO (all-inclusive bank: vacation, personal, holiday)
• Employee Assistance Program
• Bereavement Pay
• Clinkinbeard Education Loan Fund Program
• Continuing Education
• Deferred Compensation Program (457 plan)
• Family and Medical Leave
• Iowa Public Employees Retirement System
• Life Insurance with AD&D; including Optional Life for Spouses and Children
• Wellness Testing & Programs
• Worker's Compensation/Temporary Modified Duty

Click here to access machine-readable files made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

 

Employee Standards of Performance

At Jefferson County Health Center, it is our privilege to serve our customers, both internal and external, with a friendly and courteous attitude. We consider ourselves committed to exceeding their expectations with our professional manner. In fulfilling this call, we will treat everyone with respect, politeness, courtesy; and be open to new ideas and willing to act on suggestions. 

To accomplish this, we have outlined the following Standards of Performance to embrace and incorporate in our daily mission.

Attitude

A positive attitude toward fellow employees and our customers is required.

• Acknowledge customers immediately, each time you meet, make eye contact and listen for their needs
• Don't interrupt
• Be courteous and aware of each other's time and respect it
• Rudeness, inappropriate language or behavior should never be present
• Apologize for any problems or inconveniences that have occurred and ask if there is something that can be done to satisfy the situation. 
• Exceed expectations. Say "thank you."
• Conduct yourself in a professional manner
• Be support of others' diversity and abilities
• Be open and supportive to new ideas
• Be encouraging to others as they share their knowledge
• Be ethical with all of your actions
• Respect the wishes of our patients and customers

Teamwork

All employees at JCHC are part of the team that delivers the best healthcare to our customers

• Emulate positive behavior
• Treat others as you would like to be treated
• Work with others to provide the quality service we all strive for
• Promote interdepartmental cooperation to ensure that all are treated with respect and importance
• Take responsibility for your actions and know that you will be accountable for them
• Be appreciative to fellow workers for their efforts and offer praise and gratitude
• Be support of co-workers and work together to achieve great customer care

Appearance

Professional appearance is important regardless of your job or position. It generates mutual respect for our co-workers and customers. 

Personal Appearance

• Adhere to our established dress code policies
• Practice good personal hygiene
• Wear proper identification badges, above the waist and clearly visible

Facility Appearance

• All areas of the facility should be kept clean and organized at all times
• Work together to pick up and dispose of litter properly
• Return equipment to its proper location
• Keep work areas clean and free of clutter

Privacy/Confidentiality

All patient information should be treated as confidential. Employees must adhere to our established confidentiality policies.

• Information shared between staff and caregivers must be conducted in a private manner at all times
• Always protect a patient's modesty and dignity. Provide adequate covering when ambulating. 
• Close curtains or doors during examinations, procedures, or consultations
• Communicate with a patient's family or care provider in a private manner
• Respect the patient's privacy and identity by not referring to them personally in the presence of other patients and visitors
• Keep all patient identification strictly confidential following all Protected Health Information policies

Communication

Practice good communication skills by listening carefully in order to resolve questions, conflicts, or problems quickly and completely. 

• Be courteous when listening to our customers and be sure you understand their questions or concerns
• If you do not have an answer, find someone who can help
• If there are any changes in planned customer care, let all affected parties know
• When communicating on the phone, identify yourself, speak slowly without distraction. Ask how you can help the caller. When transferring or placing a call on hold, explain to the caller your intentions.
• When communicating by email explain the reason for the email, action requested (if any), and provide appropriate greetings and closing statements. Avoid all caps and be conscientious of your audience when using humor.

Customer Satisfaction

Acknowledge our customers with eye contact and polite behavior.

• When responding to an inquiry be flexible, willing to assist, and be sure they are receiving the help they need before departing
• Always ask, "Is there anything else I can do?" before leaving the room
• Be prompt and courteous on the phone as well as in person
• Provide a comfortable atmosphere for customers who are waiting; offer refreshments as appropriate. Give an estimated time for their wait whenever possible. Follow up if there seems to be delays.